Privacy Policy

Introduction

DrückGlück ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services. By using our services, you acknowledge that you have read and understood this policy.

This policy applies to all users of our website and services, regardless of location, and covers all personal data processing activities conducted by DrückGlück.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for our programs or services
• Contact us through our website forms or email
• Subscribe to our newsletters or communications
• Participate in surveys, contests, or promotional activities
• Call us at +81379458263 for inquiries or support
• Attend our workshops or training sessions
• Provide feedback or testimonials
• Create an account on our platform
• Make purchases or payments for our services
• Request customer support or technical assistance

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device information
• Pages visited, time spent on each page, and click patterns
• Referring website addresses and search terms used
• Date and time of visits and session duration
• Screen resolution and device capabilities
• Network connection type and internet service provider

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect usage data. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior patterns
• Improve our website functionality and performance
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Detect and prevent fraudulent activities

Third-Party Information

We may receive information about you from third-party sources, including:

• Social media platforms when you interact with our content
• Business partners and affiliate organizations
• Public databases and directories
• Marketing and analytics service providers
• Payment processors and financial institutions

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

• Providing, maintaining, and improving our services and programs
• Processing your requests, inquiries, and customer support needs
• Communicating with you about our services, updates, and promotional offers
• Personalizing your experience and tailoring content to your interests
• Processing payments and managing billing and account information
• Conducting research and analysis to improve our offerings
• Ensuring the security and integrity of our systems and data
• Complying with legal obligations and regulatory requirements
• Protecting our rights, property, and the safety of our users
• Detecting, preventing, and addressing fraud and security issues
• Monitoring and analyzing usage patterns and trends
• Developing new products and services based on user feedback

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers and Business Partners

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and technical infrastructure management
• Payment processing and financial transaction handling
• Email marketing and communication services
• Customer support and help desk operations
• Data analytics and business intelligence services
• Security monitoring and fraud prevention
• Legal and professional advisory services

Legal Requirements and Protection

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our terms of service and other agreements
• Protect the rights, property, or safety of DrückGlück, our users, or others
• Investigate and prevent fraudulent, unauthorized, or illegal activities
• Respond to claims of intellectual property infringement

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

Data Security and Protection

We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms for our systems
• Employee training on data protection and privacy best practices
• Secure data centers with physical access controls and monitoring
• Regular backup and disaster recovery procedures
• Incident response plans for potential security breaches
• Compliance with applicable data protection regulations and standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices consider:

• The nature and sensitivity of the personal information
• The purposes for which we collected and process the information
• Legal, regulatory, and contractual requirements
• The need to resolve disputes and enforce our agreements
• Legitimate business interests and operational needs

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal policies.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information and obtain copies of the data we hold about you
• Correction: The right to request correction of inaccurate or incomplete personal information
• Deletion: The right to request deletion of your personal information under certain circumstances
• Restriction: The right to request restriction of processing of your personal information
• Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to certain types of processing of your personal information
• Withdrawal of Consent: The right to withdraw consent where processing is based on your consent
• Complaint: The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected] or call +81379458263. We will respond to your request within the timeframes required by applicable law.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last updated" date
• Sending you an email notification if you have provided your email address
• Providing notice through our services or other communication channels

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +81379458263
• Address: 〒144‑0046 東京都大田区東六郷2丁目

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.